Selling your phone to OCBuyBack is simple, follow these 3 steps: Step 1, get an instant quote by selecting your phone's model, carrier, storage and condition (There are no obligations). Step 2, print out the FREE shipping label provided and package your phone or select "local drop off" if you are near the Orange County area. Step 3, your phone will be inspected as soon as we receive it and match the condition to the information you selected. After inspection is complete, we issue the payment right away. You can choose from PayPal or check.
To give consumers SUPERB customer service and full communication in making the online selling process as easy as possible. We do this by providing the best price, free shipping, and fast payment payout all while keeping you informed every step of the way. When you sell your phone to OCBuyBack you are helping recycle to keep it out of landfills. Join us in the fight against e-waste and be part of the solution for an eco-friendly alternative way to reduce e-waste consumption.
OCBuyBack was started by a young couple from Orange County, California. They were operating out of a small apartment buying cell phones from Craigslist and other local classified sites. Tired of driving around town and as the demand for cell phone buy backs grew, OCBuyBack moved into it's official location in Brea, California on January 2018. OCBuyBack now offers a buy back program for phone users across the United States which provides an easy to use 3 step process through their website. Meet the couple that started out of their small apartment with a baby on the way. Newly parents were eager to start a business of their own and began OCBuyBack from home. "We know that sending your phone in the mail might be scary for some, so we want to ensure the process of selling your phone online is as easy as possible and with full communication", -Henry Galeano & Cely De Rosas
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Ship Your Device For Free or Drop it Off Locally
Here's what our customers say about us
I sold my Galaxy Note 8 which was in near perfect condition, but I selected Good, because it was an older phone, even though it lived in a case since day one. After I mailed my phone, I thought about the condition, and regretted not selecting 'Like New' even though it was only a $20 difference. I was paid for the actual condition of the device, not what I put on the website. A lot of places won't go the extra mile, and just accept what you think the condition the device is in if you were to undersell yourself. These guys are actually honest.
First time using OCBuyback and they were amazing. I called late on a Friday and didn’t leave a message and they called back within 10 minutes! Answered all of my questions and we accepted their offer. Received an email confirming their receipt of our phones and we received the check within a week! So easy to work with! I recommended them to quite a few people I work with and they loved their experience as well! Will be using them again next year!
Easy and fast return. Received the money within a couple of days after sending the phone out. Nice hassle free way to sell old phones.
Very impressed with OCBuyback. The entire transaction was quick and efficient. They paid price I was quoted. They were also honest and above board. I had previously sent my phone to another company who said my battery wasn't up to par and that phone was scratched. They wanted to pay $1 for my phone. I knew that assessment wasn't accurate as phone had always been in a case and had no scratches. In addition I never had a battery issue. I had the phone returned instead of accepting $1 payment. So glad I found OCBuyback. They found no problems with my phone and quickly paid me the $40 they had quoted.
Henry was super nice and paid me what the website offered me after doing a quick check to make sure the condition is what I claimed it was. Very convenient way to sell old iPhones and I'm glad i found their website while searching online
We do not need your SIM card in order to inspect your item. You can remove your SIM card prior to sending us the phone. If you forget, do not worry, we will dispose of your SIM card during our inspection of your phone.
If you do not agree with the inspection results of your phone, you can ask for another inspection to ensure the same resutls. If your are not satisfied we will return your device free of charge.
We currently offer two methods of payment – Check or PayPal. You’ll be asked to indicate your preference when you check out. Your payment will be sent to you when we receive and inspect your item(s) which is typically within 2 business days of receiving your item(s).
Once we have inspected your item(s), we typically issue the payment within 2 business days of receipt. For each payment, you will receive an e-mail from us notifying you of the payment along with the confirmation number. Please be aware that the time it takes for you to receive your payment will vary, and depend on your preferred method of getting paid. Checks will be mailed USPS 1st Class and PayPal will be transfers that are usually instant or within 24 hours.
If you want to change your payment type, you will have to contact us via email, or phone for one of our representatives to make the changes to your order. These changes will reflect under the “Adjustment” notes on your offer page. If you have the wrong address, or any other incorrect personal information associated with your account, you cannot modify that information for an offer that has already been submitted. This is done for security reasons. You will have to contact us to modify the information for an offer that has already been submitted. Once again, you will be able to see these changes on your offer page.
Worry not, just select a condition that you feel is accurate. Once we receive your item(s), we will evaluate it and adjust the offer accordingly. Please note that the final offer price could end up being higher or lower. If it’s lower, we will email you about the adjustment and you have 3 days to accept the offer. If you do not respond within the 3 day time period, we will assume you have accepted the offer and will initiate the payment.
No. There is no limit, you can sell as many items as you want. However, for bulk sales (10 or more items), please contact us first before creating an offer. All bulk sales are subject to final approval and may be cancelled for any reason whatsoever as deemed necessary.
Yes. All devices are erased once they arrive at our facility. If you are unsure on how to wipe you device before mailing please contact us and we can help provide instructions for you.
Most items have their model type or number on the inside of the phone under the battery. iPhone models can be found under the setting – general – about- model number. If you search this model number on Google you will find out the exact model of your iPhone. If you still aren’t able to figure out what item you have, contact us via email or give us a call and one of our representatives will be more than happy to assist you.
When sending in a cell phones, iPods, or most Tablets only the phone is necessary. If sending a Microsoft Surface Tablet or Game Console a charger is necessary
If you do not have a printer, that’s okay. Contact us via e-mail, chat, or phone and one of our representatives will take your information and have your shipping label mailed to you via USPS. Please be sure to have your offer number ready so that our representative and locate the appropriate shipping label and send it to you as soon as possible.
It is your responsibility to make sure that your item(s) are fully secure when you ship them. If a package is received and looks to have been damaged due to mishandling, we return the package without opening it. However, if the box is secure and does not look as though anything happened during transit and the item inside was not secure, we will offer you an amount based off the condition we receive the phone in.
Once you accept an offer and during the checkout process, you’ll be prompted to print a pre-paid USPS label or if you need a shipping kit we will mail the next business day. Please print out the shipping label and follow the instructions on the label. Once your package is ready to ship, please drop it off at the nearest USPS location and always obtain a receipt.
The electronics are evaluated using a computer software for diagnosing phones. This software makes sure the model is correct and tests all functionality of the device(s). Once we have finished we manually grade the phone to be flawless, good, cracked screen only or damaged. We assess the physical condition of the item(s) to see if the category you selected matches its description. We look to see for scratches, dents, etc. We also look to see if the item(s) is real or counterfeit, as well as look to see if there was any tampering done to the item. Your item(s) is then checked for water damage. Lastly, we look to make sure that all passwords are removed so we can reset the phone and wipe out all personal information. If your evaluation was accurate, we will send you the money in the method you select. If not, we will offer you a new price, which you can accept, or ask for your item(s) back. Rest assured, at OCBuyBack, we give you the most value for your item.
No. If you require additional insurance, you would need to purchase your own shipping directly from USPS. Please note that OCBuyBack will not be held liable for any damages incurred due to inadequate packaging.
If you would like to keep your accessories/cases whether or not the offer is approved, please be sure to NOT ship that in. Once we receive your item, all cases/SIM cards/SD cards will be recycled. If you ask for the item back, we try our level best to keep all your accessories/cases with the device, however, it is possible that we will not be able to locate the missing accessories and if such, OCBuyBack will not be held liable. Devices with required chargers will be returned to you.
Any box will work with the shipping label! You can get creative with it, however if you can't find a box just let us now - we almost always have one that should fit your device. Reach out to us at email@example.com and we can send you a box.
We will provide you with a prepaid and trackable USPS shipping label that you can easily print out. Delivery Confirmation is included with the label, so you can verify that the item successfully arrived at our location. We will also email you when we receive your package. If you want to get all updates on your package, it is crucial that you provide us with the correct email address and check it so that you can receive our updates on the process.