An unopened item in the original packaging/box. For a device to be in this condition, the following must also be true: 1. Plastic film still on the device and has not been reapplied. 2. Device is not activated. 3. Must come with the original box with matching serial number. 4. Contains original accessories sealed and untouched. 5. Must be paid off and free of any financial obligations.
Your item is in Like New condition if it is in 100% perfect condition like new out of the box. For a device to be in this condition, the following must also be true: 1. Zero scratches, scuffs, or other marks. Looks like new. 2. Display is free of defects such as dead pixels, white spots, or burn-in. 3. Original battery above 90% capacity. 4. Powers on and functions 100% as intended. 5. Must be paid off and free of any financial obligations.
Good condition is the most common device condition. Average wear & tear consistent with normal use but 100% fully functional. No water damage. For a device to be in this condition, the following must also be true: 1. No major scratches, deep scratches, excessive scratching chips, or dents. 2. Display is free of defects such as dead pixels, white spots, or burn-in. 3. Original battery above 85% capacity. 4. Powers on and functions 100% as intended. 5. Must be paid off and free of any financial obligations.
The device has moderate to excessive signs of wear. This includes excessive scratching, deep scratches that can be felt with a fingernail, and or major dents. For a device to be in this condition, the following must also be true: 1. Front and back glass is free of any cracks or chips. 2. Display is free of defects such as dead pixels, white spots, or burn-in. 3. Original battery less than 84% capacity. 4. Powers on and functions 100% as intended. 5. Must be paid off and free of any financial obligations.
Device has only ONE issue such as a cracked screen without dead display areas, cracked camera, cracked back glass, bad button, must be able to fully test. Your device is in this condition if ONE of the following are true. 1. Cracked front screen without LCD damage, cracked back glass or camera. 2. Display defects such as, white spots, or minor LCD burn-in. 3. Faulty headphone jack or vibrate motor. 4. Faulty microphone/speaker. 5. Malfunctioned buttons/switches. 6. Has other functional defect (making calls, charging, fingerprint sensor, etc). NOTE: Water damage will be considered BROKEN even if functioning.
Has more than one issue from the minor damage category or has: water damage, bent and/or dented housing, LCD Damage (spots, lines, etc.) Your device is in this condition if MORE THAN ONE of the following are true. 1. Cracked display or damaged housing. 2. Display defects such as dead pixels, white spots, or burn-in. 3. Faulty headphone jack or vibrate motor. 4. Battery is dead or has poor life time. 5. Faulty microphone/speaker. 6. Malfunctioned buttons/switches. 7. Has other functional defect (making calls, charging, fingerprint sensor, etc). 8. Shows signs of liquid intrusion or damage.